Automate My AirbnbWhat does Automate My Airbnb include?
Six core features cover the whole stay: AI guest messaging, an AI phone line, automated guest messages, a guest website with optional extras, a direct booking site and a guest CRM. Which ones you get depends on your plan. We set each one up for you and keep it updated as your house changes.
AI guest messaging
An AI chat trained on your house that answers guests any time.
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AI phone line
A 24/7 phone line per property that answers calls and transfers urgent ones.
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Automated messages
Every guest message from booking to review, written and scheduled for you.
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Guest website
A digital guidebook and guest portal with optional paid extras.
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Direct booking website
Your own booking site for guests who find you directly.
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Guest CRM
Notes, repeat-guest flags and a do-not-rebook list for every guest.
Read moreWhich plan includes which features?
Autopilot covers automated messages, the guest CRM and follow-ups. Concierge adds the House AI phone line, AI chat, live transfer and photo issue reports. Full Stay adds the guest website, paid extras, direct booking and a guidebook. The guest website is also available as an add-on on the first two plans.
See the full breakdown on the pricing page, or try a sample guest site on the live demo.
Frequently asked questions
Do I need to install anything?
No. We connect to your calendar feed or your property management software and set everything up for you.
Can I start with one feature and add more later?
Yes. You can change plans any time, and we add the new features to your existing setup.
Does it work for more than one property?
Yes. Each property gets its own House AI, phone number and settings. Additional properties are a flat monthly add-on.
Is Automate My Airbnb part of Airbnb?
No. It is an independent service from PointWake Innovations and is not affiliated with Airbnb, Inc. or Vrbo.
